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Email/ Submit Invoice fails:

Fixing invoice emails that fail because the attachments are too large.

Written by Alvys Admin

Invoice email failing with "Unexpected character encountered while parsing value"? This usually means the attached PDFs are too large. This guide explains the cause and the fix.

The full guide covers:

  • The error and why it happens

  • The attachment size limit

  • Compressing files and resending

  • What to do if the file is under the limit and it still fails

Also known as: invoice won't send, invoice email error, unexpected character, attachment too large, submit invoice failed.

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