Customer paid less than the invoice, or not at all? This guide explains how to handle short payments and write off bad debt in Alvys.
The full guide covers:
Adjusting an invoice for a short payment
Writing off bad debt
Regenerating the invoice
Fixes for an inactive Regenerate button and invoices that won't sync
Also known as: short pay, underpayment, write-off, bad debt, partial payment, negative accessorial.