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How to Add Roles to Loads and Trips

Assigning sales agents, service reps, and planners to loads and trips.

Written by Alvys Admin

Want to track who sold, planned, or serviced a load? This guide explains how to assign roles such as sales agent and service rep to loads and trips.

The full guide covers:

  • Available roles

  • Assigning roles on a load or trip

  • Setting default roles on a customer profile

  • Troubleshooting and FAQs

Also known as: sales agent, service rep, load planner, carrier sales, commission, assign rep.

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