Alvys

Truck showed up but the load was canceled? This guide explains how to mark it as TONU (Truck Ordered, Not Used) so the carrier is compensated and the load goes to billing.

👉 <b><a href="https://docs.alvys.com/en/help/loads-trips/how-to-mark-a-load-as-tonu" rel="nofollow noopener noreferrer" target="_blank">Read the full guide</a></b>

Fixes for a missing TONU option or an incorrect amount

- Marking a load as TONU
- What happens to billing
- Fixes for a missing TONU option or an incorrect amount

<i>Also known as: TONU, truck ordered not used, cancellation fee, dry run, canceled after dispatch.</i>

Recording a Truck Ordered, Not Used load.

How to mark a load as TONU

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