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Loads stay under company driver after status change

Fixing loads stuck under the wrong Pay Drivers tab after a driver type change.

Written by Alvys Admin

Changed a driver from company driver to owner operator (or back) and their loads are still on the old Pay Drivers tab? This guide explains why and how to fix it.

The full guide covers:

  • The symptom and why it happens

  • Reassigning the driver to fix it

  • What to do if a settlement was already processed

Also known as: owner operator, company driver, wrong pay tab, driver type change, settlements wrong tab.

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