Can't release or invoice a load? Usually something on the load is missing or a setting is blocking it. This guide walks through the common causes and fixes.
The full guide covers:
Whether you can fix it yourself or need Support
A missing Generate Invoice option
Loads that aren't in a releasable status or have an incomplete stop
Status reversions, customer changes, and missing permissions
Also known as: can't invoice, can't release, release to billing greyed out, generate invoice missing, billing blocked.