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How to Switch the Customer on a Released Load

Changing the customer on a load that's already been released to billing.

Written by Alvys Admin

Released a load under the wrong customer? This guide explains how to revert it, change the customer, and release it again.

The full guide covers:

  • The permission you need

  • Reverting, updating the customer, and re-releasing

  • When to ask Support for help

  • What to do if Revert Status is missing

Also known as: wrong customer, change customer, switch bill to, released load edit, revert status.

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